Thank you for visiting CircuitCartSolutions.com. We are committed to providing you with quality products and services. To ensure that you understand how we handle issues, please refer to the following issue terms: 1. Issue Reporting: If you encounter any problems with our products or services, please contact us as soon as possible. You can report the problem in the following ways: Email:  KatherineOvsak@circuitcartsolutions.com 2. Issue Handling Time: Email Issue Reporting: We will respond to your email within 1-2 business days and do our best to resolve the issue. 3. Issue Resolution Process: Preliminary Review: We will conduct a preliminary review after receiving your issue to confirm the nature and urgency of the issue. Investigation and Resolution: Our technical team will investigate the issue and provide a solution. Depending on the complexity of the issue, the resolution time may vary. Follow-up: After resolving the issue, we will follow up to ensure that you are satisfied with the solution and provide further support or suggestions. 4. Refunds and Returns: If the issue involves a refund or return, please refer to our Refund and Return Policy for details. Be sure to include your order number and a description of the problem to expedite the process. 5. Disclaimer: We are not responsible for problems caused by improper customer operation, third-party interference, or force majeure. Please ensure that our products are used and maintained correctly according to the product manual. 6. Customer Satisfaction: We value the opinions and feedback of every customer. If you have any suggestions for our services or solutions, please feel free to let us know, and we will continue to work hard to improve. Thank you for your support and trust in CircuitCartSolutions.com, we are committed to providing you with an excellent service experience.